Hello KidZone families!
My name is Stephanie, I'm the small business owner behind Pristine Photography! It's always a pleasure to be able to spend time photographing your little ones and I hope you enjoy the images we took and that you'll consider me for future photography needs!
To get started, please click on your child's name to enter their PROOF gallery.
The FAQ below should answer any of your questions!
Please try to find the answer below before reaching out directly to me. Although I am always happy to help and will do my best to respond ASAP if you do find yourself needing additional assistance, response times can vary (I am a one-woman show, so please be patient). I do my best to respond within 24 hours!
My e-mail is steph@pristinephotography.ca
BTS - Studio paint session - Milestone 2 year
IMPORTANT NOTE:
Late PRINT orders will be charged additional fees and may not arrive with the December order.
Preschool FALL/Winter 2026
-- Please allow 24 - 48 hours for proofs albums to be loaded --
11/06/2026 - ALL images have been uploaded
(not so) Quick note: I'm sorry for the obnoxious watermarks on the proofs - your final images will NOT have watermarks.
The sad truth is that school photos are often stolen when online galleries are used for proofing. When you're dealing with schools, people feel it is not a big deal when they screenshot an image instead of ordering it. I am a small business (this is my fulltime job and livlihood). That mean's I spend hours preparing for the session, creating personalized galleries, then hours at the location, setting up, working with the staff and children and then afterwords I spend hours sorting, and creating proofs, uploading them to your individual galleries. All of that work is unpaid, I do not charge the school to come on site. This means I don't receive a single penny without clients ordering the images. Once they are ordered, I still have to pay additional for them to be printed after time editing because the images online right now are proofs and not my final work - retouching is not completed until ordered and screenshotting them means they are not only unedited but TERRIBLE quality.
This is all to say, I'm sorry the watermarks are obnoxious and I wish I didn't have to have them at all. I appreciate you all and as always: please don't steal my work or any other photographer's work (or, you know, anything - Stealing is bad).
Thanks for coming to my TED TALK ...Now click the image link below to go find your child's gallery!
FAQ
LATE ORDERS - Extra fees - Why?
Late print orders will be charged additional fees:
This isn't because I want to be difficult and penalize you, honest! All prints are ordered from a professional printing lab, which is located out of province.
In order to provide school rates, the order NEEDS to be submitted to the printer all together.
Unfortunately, when you order late, I have to send a new order to. the printer. A $20 print order will cost me at least $15 in shipping fees, plus the cost of each print. This means I am spending more money than you are paying and no one can survive running a business like that. Please remember that Pristine Photography is a small local business and these deadlines are here to give you the best rates I can. **DIgital orders do not incurr additional fees**
RETAKE information
Retakes are unavailable at the school, any retakes would be done at our studio.
When do I have to order by?
Print orders MUST be received by November 12, otherwise there will be additonal fees.
Digital copies can be ordered anytime but may be delayed in processing after November 12.
If you're hoping to place an order after November 12 you will need to contact us. We do keep the images on file.
How do I order?
Please find your childs name in the above list and click on it. This will open a new gallery and ask you for your password.
Once you are in the gallery, you will see an option. that says "purchase photos".
I don't know my password!
You should have received a letter from your child's teacher that included this link as well as their password. If you did not receive the password, the school does have a list of each child's passwords.
My password isn't working!
Step 1: Ensure you are on the correct gallery and that you have the password provided for that gallery.
Step 2: Please make sure you are using all lowercase letters and no spaces.
If it still doesn't work, please don't panic, it is likely an entry error (each password had to entered manually and occasional typos can happen). E-mail Steph@pristinephotography.ca and I'll happily look in to this. Please include child's name, the password you were given and I'll respond as soon as I can!
When do I get my prints?
We understand the anticipation of seeing your final photos.
Prints should be available at the school for pick up after Dec 5.
Digital photos will be delivered in your gallery within 1 week (you will get an e-mail letting you know).
Occasionally delays will happen but I will always do my best to send you updates on any impact to your order(s).
Will my purchased photos be watermarked?
PROOF GALLERIES ARE LOW RESOLUTION, WATERMARKED & NOT RETOUCHED.
Only purchased photos will be retouched.
Please note that these are "proof" galleries, retouching is not done until a photo is ordered you are simply looking for pose and expression.
Once an image is ordered, retouching will be completed (cropping, colour correction & minor skin retouching) before the image is delivered.
Do you edit the photos before printing?
Yes, all photos in your proof gallery are low-resolution, unretouched and watermarked.
When you place your order, I will go in and retouch the purchased photos (minor skin retouching, colour balance, exposure, crop, etc) before sending it out.
I can't find my child's name.
This is rare but can happen, if your child had their photo taken at the school and you can't find them in our list, please e-mail and I'll investigate right away.
steph@pristinephotography.ca
split families - Concerns
Sometimes families have more than one home and I absolutely understand (I had two homes growing up too).
You may be concerned that your order could go to the wrong house.
When you order from our website, your order is attached to your name. If mom orders a package and then dad orders one, they will NOT be packaged together. Each order will be packaged on it's own and labeled with the name of purchaser.
KidZone usually knows when a child has multiple homes/parental units and has been great at ensuring orders go to the correct parent.
Do you ship orders?
School orders automatically get delivered to the school.
If there is a circumstance where something needs to be mailed, please reach out to me, we can discuss shipping options/fees.
